I have seen this around many forums, and it has helped the users in need of help.
I propose creating a new section in the forum dedicated Hijackthis logs. What's Hikackthis? It's a free program, that's less than 120k, that creates an "image" of your system (os, running proceses, registry entries, etc) and then it can create a .txt file with that information. The idea is like so : the user comes to the forum reads the instruction on how to make a hijacthis log, creates a thread and pastes in his log. Then, members of a removals usergroup will answer , and after the problem is solved, the thread is locked, and marked as done. The usergroup will be formed out of the members of the 3 virus help channels on undernet (those who want to volunteer their time of course).
Take a look at Hijackthis
if you haven't already seen it.
This will compensate the times when the channels are inactive, and will be an alternative way of getting the job done, rather than just doing the removal thru mIRC.